Paul worked for 15 years as a REALTOR® and was the recipient of many top sales achievements. After acquiring the Accredited Senior Agent™ designation, Paul chose to focus his energies on working with seniors in transition and sought out opportunities to expand his knowledge and education, so he could specialize in working with, and consulting for, the older adult population. His quest for knowledge and specialist status led him to work on advanced education for the ASA™ brand, and to become Canada’s first MASTER Accredited Senior Agent™. Paul and his associates integrated many of the courses and programs relating to seniors in transitions into a business venture called Pivotal Aging Innovations Inc. This venture would see an inclusion of service programs and networking. Eventually, Paul obtained the program that ‘started it all’ and took over the provision of training at both the ASA™ and Master ASA™ levels under his brand and company.

With a focus on being person-centred, in addition to obtaining and offering the Accredited Senior Agent™/Master Training Programs to Canadian REALTORS®, Pivotal also provided an opportunity for other professionals to learn how to work with older adults; it developed the W.R.A.F.T. program (Wounds Restraints, Abuse, Falls, Training); and supported seniors with memory loss through, and trained consultants to use, The Ashby Memory Method™. Paul is instrumental in seeking out and partnering with resources that empower care providers and older adults.